| All prices are quoted in Australian Dollars (AUD) |
| Gymsales.com.au is a Melbourne based business in Victoria (Australia) and offers on-line purchasing and delivery worldwide. |
| Ordering Instructions: |
| If you would prefer not to pay online please contact sales@gymsales.com.au for alternative ordering/payment methods. These include phone payment, cheque or money order and direct deposit options. |
| Our postal address for orders and other correspondence is: |
| Girls Day Out – Sports Management Services |
| P.O. BOX 812 |
| Heathmont, 3135 Victoria , Australia |
| Our bank details for direct deposit orders: |
Account No: 258488
BSB Number: 033-382
Account Name: Girls Day Out Sports Management Services
Bank Name: Westpac |
| When Will I Receive my order? |
| We will confirm your order via email. |
| Delivery: Australian customers - within 14 days of your order being placed |
| International customers - within 21 working days of your order being placed. Any unavailabilities or delays will be advised with your confirmation email. |
| Delivery & Handling Charges |
| When placing an order, it is the purchasers responsibility to ensure all delivery / address details are correct. www,gymsales.com.au does not accept liability for errors made by the purchaser. All goods must be paid for prior to dispatch from our warehouse. |
| There are three levels of delivery option for you to select; |
| 1. Standard Post - Australia Post |
| 2. Express Post - Australia Post |
| 3. Courier / Registered Mail requiring signature upon delivery. |
| By default, all orders are sent Level 1 (standard post) – purchasers must specify if Level 2 (Express Post) or Level 3 (Courier/ Registered Mail) is required. We recommend Level 3 as the most secure option to receive your goods. If you are ordering a large amount of goods – Level 3 is usually the most cost effective way for you to select as well as the most secure. |
| Our delivery and handling cost calculator: |
Cost Level 1
Standard Post |
Cost Level 2
Express Post |
Cost Level 3
Courier or Registered Mail |
| $10.00 |
$15.00 |
$20.00 |
|
| International orders will be sent via registered post and each order will be given a quote based on the number of garments ordered / weight of the package. |
| On-Line Store Return Policy |
| Goods may be returned for exchange or refund via our Warehouse providing the garment is unworn, in its original condition with tags attached and a copy of the purchase receipt is provided. Please email us immediately to advise of your request for an exchange / refund. Please note there will be no refunds or exchange available on intimate items including underwear and swimwear. |
| Australian customers: Exchange or refund available for goods returned within 14 days of invoice date. |
| International residents: Exchange or refund available for goods returned within 21 days of invoice date. |
| How to Return your product |
| Contact www.gymsales.com.au at info@gymsales.com.au with your name, address, phone number and description of why you wish to return your item. This will enable you to receive a Return Authority Code (RAC). You should not return your item without this RAC. |
| Exchange Requirements: |
| If you require an exchange of size please include a reply paid and addressed post pack for us to send to you – your exchange must fall in our policy guidelines of within 14 days of purchase. |
| Faulty Items |
| A return post pack is not required in the instance of returning a faulty item – however ALL returns / exhanges must have a RAC. |
| In the instance of returning an approved faulty item we will repair if possible however if the fault is not repairable you have the following options; |
| • replacement of your faulty item with a new garment to the value of your garment purchase price (this may or may not be the original item you selected) |
| • a credit to the value of your returned garment (valid for 6 months from issue) |
| • a refund on the garment purchase price. |
| Customs & Duty — International Orders |
| Please note that when you are buying garments from another country you will need to check with your local customs office to advise if there is any duty you may be liable for when the garments arrive. As the receiver of the goods, you are the one who will be asked to pay the duty, not the sender. Different countries have different limits on the value of packages received from overseas. Marking the package as a gift, etc, makes no difference. Duty is calculated on the declared value of the item regardless of what it is. |